Daniel Dawson
← all work
2021NCR CorporationPlatform Experience ArchitectFour-month window · $72K budget

Shipping an enterprise site on a tenth of the expected budget.

Platform judgmentNavigating politics with dataZero-to-one execution
Platform selection under constraint · 7 min read
In brief
  • 01NCR’s hospitality division had an early-2021 product launch and needed ncr.com/restaurants rebuilt around it. My CMO secured $72,000 — then the CEO recommended a specific AEM agency.
  • 02I knew AEM at that scope would burn the budget before a site shipped. The launch date was fixed, and a delay tied to a CEO-backed vendor would have a clear owner: me.
  • 03I ran a two-week accelerated RFP, used the data to land on Webflow Enterprise and Edgar Allan, and shipped on time and on budget — at roughly a tenth of AEM’s cost.
§ 01The problem

A fixed launch, a thin budget, and a political variable.

NCR’s hospitality division had a product launch scheduled for early 2021 and needed the ncr.com/restaurants section rebuilt around it. My CMO secured $72,000 to fund the work. On paper the number looked workable. Then the CEO recommended a specific AEM agency, and what had been a financial constraint became a political one.

AEM implementations carry two costs that compound: specialized development talent and extended timelines. My experience with AEM came from direct exposure to how those projects actually run — and it told me $72,000 wouldn’t get a site shipped. Finding an agency willing to scope at that number would be difficult. Getting one to deliver at it was a different problem.

The real constraint topology was unforgiving: CEO preference pointed to a specific agency; that agency operated at a cost that would consume the budget before development finished; the launch date was fixed; and a delay caused by a failed vendor decision — with a CEO-backed agency already named — would have a clear owner, and that owner was me.

§ 02How I uncovered the path

An RFP built to surface a number, not just a vendor.

The path didn’t come from a framework. It came from platform knowledge built through direct implementation work. I’d been running Webflow on microsites and had worked far enough into it to understand what it could do at enterprise scale. Webflow had just released its Enterprise product, and that changed the budget math: the license cost left room for a meaningful agency contract alongside it.

Rather than make that call alone and defend it later, I proposed an accelerated RFP. The design of it mattered: I wasn’t running a standard vendor selection, I was building a data instrument that could surface the gap between the CEO’s preferred agency and market reality without framing it as a personal challenge. Working with Procurement and Legal, we compressed a six-to-eight-week process into two. Seven agencies completed the RFP.

The results pointed to Edgar Allan, a small Webflow agency with genuine technical depth. Their proposal fit the budget, and their answer to the domain-architecture problem — a reverse-proxy configuration serving Webflow under ncr.com’s actual URL path — was the only one that held up under scrutiny. That gave me the data to move the internal conversation. IT defaulted to AEM, a conservative position with real logic behind it; I worked the objection directly. Webflow could run inside NCR’s AWS infrastructure and satisfy security and domain requirements.

“I wasn’t running a vendor selection. I was building a data instrument that surfaced the budget gap without anyone having to name it in a meeting.”
§ 03The solution

Webflow under ncr.com, through NCR’s own AWS.

ncr.com/restaurants · reverse-proxy architecture on AWS
Image to come.

Edgar Allan built the site using a reverse-proxy configuration alongside Webflow’s static page builder. Webflow served content under ncr.com/restaurants as a URL path routed through NCR’s AWS architecture. Visitors stayed inside the NCR domain throughout. IT kept control of the security boundary. Marketing got a brand-aligned site that launched on time, within budget, and ahead of the hospitality product launch.

The architecture was sound because it was built around what NCR’s infrastructure actually required — not what a standard Webflow deployment would have looked like, and not what AEM would have demanded.

§ 04Outcomes

On time, on budget, and a proof of concept that compounded.

The project didn’t close when the site launched. The proof of concept established here became the direct input into NCR’s company-wide CMS evaluation two years on — the platform decision that carried through the NCR Atleos spin-off. One site section, one product launch, one narrow implementation: the seed of an enterprise-level platform shift.

10x
Lower agency cost vs. AEM
3x
Faster to launch
50%
Leaner team to run it
2 wks
RFP · seven agencies
$72K
On budget, on the date
Next case · NCR Atleos · 2023–25
Recovering marketing’s pipeline from an incentive nobody would change.